PureHiveTechWe don't launch and leave. Your agents get better every month.
Monitoring, tuning, new capabilities and a clear monthly report, so your AI keeps up as your business changes.
Sound familiar?
Try it yourself.
What happens behind the scenes.
The same five steps repeat every month, so the agent handles more of the work over time.
- Every conversation, tool call, cost and response time is logged, with alerts on error or cost spikes.
- A growing library of real test cases; every change must pass it before release.
- A change log you can read in your client portal.
What it replaces.
Today
- Set up once, then drifts
- No idea what it costs or saves
- Changes need a new project
With an agent
- Reviewed and tuned on a schedule
- Monthly report with hours saved and cost
- Small additions included in the retainer
Three levels of ongoing support.
Suggested levels. Final terms are set in your proposal.
| Essential | Growth | Enterprise | |
|---|---|---|---|
| Monitoring and alerts | Yes | Yes | Yes, 24/7 |
| Response time for issues | 2 business days | 1 business day | 4 hours |
| Tuning sessions | Quarterly | Monthly | Continuous |
| Performance report | Quarterly | Monthly | Monthly + live dashboard |
| New capabilities | Quoted separately | Small additions included | Priority development |
| Named contact | Shared team | Named engineer | Dedicated team |
What it takes to go live.
Timeline
Starts at go-live
What we need from you
A point of contact for the monthly review.
Best-fit package
Growth and Enterprise
Which package fits.
Single Agent Build
One AI agent, built and deployed for a single high-impact process.
- Discovery session on your workflow
- One custom AI agent (phone, support triage or lead intake)
- Integration with one core system
- Testing and go-live support
- 30 days of post-launch tuning
Multi-Agent System
Multiple connected agents working across departments.
- Everything in Starter
- 2–4 agents covering multiple workflows
- Optional website with a built-in AI agent
- Shared business-context layer
- Integration across multiple systems
- Monthly performance reporting and tuning
Fully Custom Infrastructure
End-to-end custom-built or self-hosted AI infrastructure.
- Everything in Growth
- Self-hosted, open-source model deployment
- Custom infrastructure on your own servers
- Dedicated ongoing support
- Priority feature development
Frequently asked.
Is ongoing support required?
Starter includes 30 days of tuning. After that it is optional but recommended.
Who can see our conversation logs?
Only the named engineers on your account, and you.
What counts as a new capability?
Anything that needs a new tool, system connection or channel. Small prompt and knowledge changes are part of tuning.
Often built together.
AI Phone Agents
Answer every call, look up orders, book appointments and log a summary, day or night.
Explore →Customer Support Agents
Triage every ticket, resolve the simple ones and draft replies for the rest.
Explore →Internal Operations Agents
Reports, data entry, documents and scheduling that run themselves.
Explore →Let's find the one agent that would save you the most time.
A 30-minute discovery call. We'll map your workflows and tell you honestly whether AI is worth it for you.