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A clear process, from first call to live agent.
You always know what's happening, what's next and what it costs.
Six phases, two gates
Nothing is built before you approve it. Nothing goes live before you sign off.
Typical Starter timeline. Growth and Enterprise builds take longer.
Discovery
Week 1A clear picture of where AI creates the most value.
Opportunity mapping
Weeks 1–2A prioritised shortlist of agent use cases.
Design
Week 2A written plan with scope, timeline and fixed price.
Build
Weeks 3–4A working agent, tested before go-live.
Deploy
Week 5The agent live in your business.
Measure
OngoingMeasurable gains and a monthly report.
Phase by phase
What happens, what you do, what you get.
| Phase | What happens | What you do | What you get |
|---|---|---|---|
| 1. Discovery Week 1 | We map your business model, workflows, tools and where time and money are lost. | One 60-minute call, plus a few example calls, tickets or documents. | A clear picture of where AI creates the most value. |
| 2. Opportunity mapping Weeks 1–2 | We score each process on time saved, ease and risk. | Review the shortlist with us. | A prioritised shortlist of agent use cases. |
| 3. Design Week 2 | We define what the agent knows, which tools it uses and what it may do on its own. | Approve the build plan. Gate | A written plan with scope, timeline and fixed price. |
| 4. Build Weeks 3–4 | We build and test the agent against real scenarios from your business. | Try it in a test environment and give feedback. | A working agent, tested before go-live. |
| 5. Deploy Week 5 | We connect the agent to your phone, CRM, email or database and launch gradually. | Sign off go-live. Gate | The agent live in your business. |
| 6. Measure Ongoing | We track performance and refine the agent based on real usage. | An optional monthly review call. | Measurable gains and a monthly report. |
What we need from you
About 2–3 hours of your team's time across the project.
- One point of contact who knows the workflow
- Access to the systems the agent will use
- Examples of real work: calls, tickets, documents
- Feedback during testing
Our promises
What you can hold us to.
Fixed price after discovery
No surprise bills.
You own your data
And your agents' configuration.
No lock-in
Agents are built to switch AI providers.
Direct access
Talk to the engineers building your system.
Start with a discovery call.
A 30-minute discovery call. We'll map your workflows and tell you honestly whether AI is worth it for you.