PureHiveTechPlugs into the tools you already use.
Phone, CRM, orders, inventory, email, calendar and internal knowledge. Your agents work inside your systems, not beside them.
Sound familiar?
What happens behind the scenes.
Because every agent reads from one layer, a policy change is made once and applies everywhere.
- Official APIs with OAuth where possible; credentials stored encrypted; read-only unless writing is needed.
- The context layer holds company facts, policies, catalogue and tone guide, refreshed by webhooks and nightly syncs.
- Every read and write by an agent is logged and visible to you.
- For systems without an API: database copies, file drops or email parsing.
What it replaces.
Today
- Agents that only chat
- Answers differ by channel
- No record of what changed
With an agent
- Agents that take action in your systems
- One source of truth
- Full audit log
Find your tools.
A starting list. If your tool has an API, we can connect it.
Twilio
Read records and take actions through your existing line.
RingCentral
Read records and take actions through your existing line.
Aircall
Read records and take actions through your existing line.
Vonage
Read records and take actions through your existing line.
any SIP line
Read records and take actions through your existing line.
HubSpot
Read records and take actions through the official API.
Salesforce
Read records and take actions through the official API.
Zoho
Read records and take actions through the official API.
Pipedrive
Read records and take actions through the official API.
Zendesk
Read records and take actions through the official API.
Freshdesk
Read records and take actions through the official API.
Intercom
Read records and take actions through the official API.
Gorgias
Read records and take actions through the official API.
Help Scout
Read records and take actions through the official API.
Shopify
Read records and take actions through the official API.
WooCommerce
Read records and take actions through the official API.
BigCommerce
Read records and take actions through the official API.
QuickBooks
Read records and take actions through the official API.
Xero
Read records and take actions through the official API.
Google Workspace
Read records and take actions through the official API.
Microsoft 365
Read records and take actions through the official API.
Calendly
Read records and take actions through the official API.
Google Drive
Read records and take actions through the official API.
SharePoint
Read records and take actions through the official API.
Notion
Read records and take actions through the official API.
Confluence
Read records and take actions through the official API.
PostgreSQL
Read records and take actions through the official API.
MySQL
Read records and take actions through the official API.
SQL Server
Read records and take actions through the official API.
Airtable
Read records and take actions through the official API.
Google Sheets
Read records and take actions through the official API.
Slack
Read records and take actions through the official API.
Microsoft Teams
Read records and take actions through the official API.
WhatsApp Business
Read records and take actions through the official API.
SMS
Read records and take actions through the official API.
Don't see your tool? If it has an API, we can connect it. Tell us what you use →
What it takes to go live.
Timeline
Included in every build
What we need from you
Admin or API access to the tools you want connected.
Best-fit package
All packages
Which package fits.
Single Agent Build
One AI agent, built and deployed for a single high-impact process.
- Discovery session on your workflow
- One custom AI agent (phone, support triage or lead intake)
- Integration with one core system
- Testing and go-live support
- 30 days of post-launch tuning
Multi-Agent System
Multiple connected agents working across departments.
- Everything in Starter
- 2–4 agents covering multiple workflows
- Optional website with a built-in AI agent
- Shared business-context layer
- Integration across multiple systems
- Monthly performance reporting and tuning
Fully Custom Infrastructure
End-to-end custom-built or self-hosted AI infrastructure.
- Everything in Growth
- Self-hosted, open-source model deployment
- Custom infrastructure on your own servers
- Dedicated ongoing support
- Priority feature development
Frequently asked.
Do you need admin access?
We need enough access to create a limited API connection. We ask for the least that works.
Can agents change data or only read it?
You decide per system. Writing is switched on only where a workflow needs it.
What if our tool isn't listed?
If it has an API, we can connect it.
What happens when a tool is down?
The agent tells the customer it can't check right now and offers a human or a callback.
Often built together.
Websites with Built-in AI Agents
A custom website that answers, recommends, quotes and books on its own.
Explore →Ongoing Support & Improvement
Monitoring, tuning and a clear monthly report, so agents keep getting better.
Explore →Customer Support Agents
Triage every ticket, resolve the simple ones and draft replies for the rest.
Explore →Let's find the one agent that would save you the most time.
A 30-minute discovery call. We'll map your workflows and tell you honestly whether AI is worth it for you.